MOD Pizza

Reviews about MOD Pizza

• Meghan Murphy

  Nov, 26 2018
  ★ ★ ☆ ☆ ☆
  I've gone here a few times. Anytime I've eaten their food I've ordered online or called in, since I have a limited amount of time on my lunch break. Anytime they have been a few minutes late compared to the time they promised which I understand they get busy during lunch and never would hold it against them but today I go in to pick up my order after receiving an email confirmation and money being taken out of my bank account already just for them to tell me they never received my order. I was no offered a pizza free of charge or anything. I was told they could make my order while I was there. I have a job with a 30 minute lunch break I cannot stand around waiting for something I ordered 45 minutes in advance.
  
  I've always enjoyed their pizza and I understand systems don't always work properly but I don't think they handled the situation as best they could. An email confirming they got my order and money should not have came out of my account if they never received the order and I should have been offered more than an "sorry we don't have anything for you, you can wait while we start making one now". I will not order from this location again.
  
  Now my break is almost over and I didn't get to eat.

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