Frank's Discount Tire

Reviews about Frank's Discount Tire

• Carol Ro

  Nov, 17 2018
  ★ ☆ ☆ ☆ ☆
  Been getting my tires here for years but the past couple years I've noticed how long it takes them for service! Came in today to get my complimentary tire rotations as I've done in past, not greeted, stood at counter with no other customers in sight, 2 were on phone but didn't acknowledge my presence, another came from back and said he'd help me. They took my car back. After 45 minutes I walked out and around to see my car sitting in bay on ground as a worker pulled a truck behind my car and left it. I went inside to see how much longer and man said mine was ready but a truck was parked behind my car and they were waiting on it to be moved. I informed him I watched the truck stop there and my car was on ground and, if it was ready, I needed to get going. Lady nicely said several workers were out today, that's why it took long, etc. I feel like mine was done before I walked around to check and if I hadn't inquired, I'd still be in the waiting area. Customer service was off today.

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